Saturday, January 30, 2010

Facing Ali's Magic

Facing Ali, Facing Ourselves
I was twenty years old drinking Jack Daniels at the Mug, Vassar's bar. It was 1978 and I needed alcohol. Leon Spinks was beating a hero. Every now and again a glimpse of old Ali floated in, stung Spinks and floated back out. In those moments Spinks understood there was a time not all that long ago when he couldn't carry the man's robe much less stagger him with wide looping rights. Sitting at the bar doing something I only did every now and again, drinking, I understood all youth is brash and ignorant (mostly). This "ignorance of youth" creates easy courage, courage without definition or pain. Ali this February night in 1978 exhibited a different courage, a courage informed by time, age and pain.

In remembering this thirty year memory I may project more self awareness than my twenty year old self could muster. Even through the haze of several shots of Jack Daniels I sensed time's passing watching youth beat greatness. No one's youth lasts. My twenty year old self was sending my fifty year old soul a precognition that night in the Mug. "Summon courage even when you know its full implication, be like Ali" I etched into blurry inexperienced gray matter. Or maybe it was just the booze (lol).

Here is part of the email I sent to Pete McCormack, Director of the great documentary film Facing Ali, today:

I'm stunned after watching Facing Ali. Like most, I have strong feelings for and about Ali. Watching him fight was always an event even though I didn't really start watching until toward the end. Even as a kid (in my twenties) I knew there was more going on than a fight. Ali was as close to the Nietzschian superman as I was likely to ever see. Except Facing Ali is filled with quiet calm men who stand next to Ali as "supermen". Certainly there is damage, but your film points to a greater and more meaningful truth - these men lived full courageous lives. They are heroes. One truth we sense and your GREAT movie proves is no man becomes a hero for free. Life costs as George Chuvalo, Ron Lyle, George Forman and Ken Norton show.
Here is part of Pete's very nice email back:
Thanks for that wonderful, generous letter. I was truly touched and appreciate it very much. That was the emotion from the film I was hoping people would get—although, of course, I want people to have whatever emotions it brings up...well, assuming they're not too dangerous emotions. Hitting themselves with left hooks or whatever.

Really, thanks a million. Or in this economic climate, a million-five



Thanks Pete. Martin

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Thursday, January 28, 2010

ScentTrail On Amazon Kindle

Subscribe to ScentTrail on Kindle, Help Cure Cancer
Amazon's inclusion of little blogs on Kindle is much appreciated. Thanks Jeff. Signing up is easy and it is pretty cool to see a page for your blog on Amazon, here is mine:

ScentTrail Page on Amazon

All ScentTrail Kindle subscription funds, its $1.99 to subscribe, will be donated to help fight cancer. As a cancer survivor I've been helped by the kindness of strangers. I am here able to live and write because people I don't know worked hard to develop medicines, improve care and save my life. This truth is humbling and encouraging.

We are more connected than we realize. I'm reading a great book right now appropriately titled Connected: The surprising power of our social networks. Authors Nicholas Christakis and James Fowler prove our friends friends effect our mood, weight and behavior. People we don't know and may never meet influence our lives.

Read About the day people I don't know saved my life.

Need Your Help
If you like ScentTrail Marketing please write a review on ScentTrail's Amazon page. If you have an extra couple of dollars AND a Kindle please subscribe so we can keep in touch. I promise to match your subscription sending $4.00 for each ScentTrail Kindle subscription to an organization dedicated to fighting cancer. Every bad thing is defeated $4.00 at a time :).

Thanks,

Martin Marty Smith
January 28th 2010
Durham, NC

Get Your Blog On Kindle

Use the link above to add your blog to Kindle.

Wednesday, January 27, 2010

SEO Synchronicity

Swiss psychologist Carl Jung coined the term synchronicity. He wanted a way to describe “meaningful coincidence”.

Synchronistic events reveal underlying patterns, a conceptual framework that encompasses, but is larger than, any of the systems that display the synchronicity. Ref: Wikipedia
Underlying pattern should make any Search Engine Optimizer’s ears perk up. Search is a dynamic, organic, emergent system with hidden and layered underlying patterns. What seems random is in fact connected.

Connected randomness can be a hard concept for pattern seeking minds. The idea that no pattern is a pattern sounds more philosophical than helpful. I use this idea of no pattern is a pattern to help break SEO thinking patterns. Gold goes to the unusual able to think so differently even trolling patterns seem strange.

Think of the 1849 California gold rush and the "forty-niners" who risked life and limb to make their fortunes. If you were lucky enough to be one of the first miners to arrive in California’s wild gold was there for the easy taking. Once word was out, mining was work. Once the rush was on mining was a waste of time. Now we pan electronic streams for SEO gold.

When mining we seek comfort from other miners. Other miners mean gold must exist in the remote stream or cave we pan or dig. Not so much. The first SEO miners to arrive may have picked gold up with every PPC ad and key word listing. Now is the only time that matters to gold miners and SEO pros and now is always different.

Except, "now" is not how most search engine optimizers think. Most SEO companies follow pre-determined steps, steps they’ve already applied to fifty other clients with varying degrees of success. Wrongfully, these SEO companies think their process works just not the same for every client. In fact, their process is flawed. The only different variable is how many miners arrived first. Applied flawed pattern to fresh river and gold nuggets may plop into your pan.

How many gold nuggets does it take to incorrectly reinforce flawed logic? Key variables such as how many miners were present before we started panning are quickly forgotten. Humans move credit to innate intelligence and blame to circumstances. We aren’t lucky but smart. We aren't wrong but unlucky.

Add these to the many lies we tell. There is nothing wrong with being lucky especially if your process understands how to pan for luck. Perspiration trumps inspiration in SEO, but don’t be fooled by quid pro quo logic. Because you’ve worked hard discovering key words, researching trends and creating matching content doesn’t mean you win. Anytime you deal with something as dynamic as gold in a river or gold in them there SEO hills, logic must be supplemented by off track betting.

SEO's Off Track Betting

I tend to think and talk in metaphor and analogy. This tendency can frustrate, so let me explain by example. Go to Amazon and type “Seth Godin” into the Amazon search box. Select Seth’s excellent book Tribes and go to the product page. Just below Tribes: We need you to lead us. You will see this line:

Key Phrases: balloon factory, United States, San Francisco, Acumen Fund (more...)

Click on any Amazon “Key Phrase” and it will be hard to find any relationship to Tribes. There is only the most remote connection. Amazon is creating SEO synchronicity. They are off the grid mashing up patterns to throw them to the world in order to see what happens.

Everyone knows the myth of the rabbit and turtle. The rabbit is flashy and fast, the turtle slow and sure. Amazon merges rabbit speed to turtle process. Tossing millions of seemingly unrelated keywords out into the ether Amazon acts like a speeding rabbit and like a patient turtle Amazon watches its snares. Once Amazon sees traffic coalescing around a keyword they invest in it. Notice the difference between “balloon factory" and "San Francisco” (linked above if you don't want to go to Amazon).

Balloon Factory is a simple list of related books. San Francisco, on the other hand, has its own key word cloud. San Francisco reached some magical algorithmic tipping point. Once that point was reached Amazon knew it was worth mashing a cloud into the page increasing the page’s ability to create new synchronistic patterns by a factor of 25 (the words in the cloud).

Deterministic Vs. Spontaneous

Humans tend toward determinism. We see life as a series of tasks. SEO isn’t life. SEO is emergent and mathematical. My marketing determinism was spoiled by Malcolm Gladwell’s Tipping Point. Prior to Gladwell’s masterpiece I believed what I was taught. Marketing was deterministic, a series of tasks whose implementation insured success. WRONG. Gladwell showed human behavior is more connected, viral and emergent.

Magic and passion may result from tasks, but there is no a+b=c equation able to predict the next M&M’s, Nike or Google. When I worked for M&M/Mars it was easy to be fooled. We were selling M&M’s and, as one of the company’s owners once claimed, “a trained monkey can sell M&M’s”. It wasn’t our marketing genius; it was M&M’s. Remember, our tendency is to assign credit to individual genius and blame to circumstances.

Approach spontaneous SEO only with deterministic steps and you will be bested and behind. DO the Word Tracker research, make lists and correct content just make sure you do some crazy things too. Create something akin to Amazon’s strange Key Phrases and then WATCH AND SEE WHAT HAPPENS. Half of what you do for your site under the SEO guise should be non-deterministic. It is hard to build spontaneity. Resist temptation to make yet another list and ask yourself how to mine the unknown, find the unfindable. How are you going to be the first to a new stream where gold nuggets fall into your pan?

What are you doing without any good reason? If your answer is nothing then break your own pattern and build a feedback loop whose results will surprise and possibly scare you.

Recommended Reading:

Black Swan by Nassim Taleb

Super Crunchers by Ian Ayres

Predictably Irrational
by Dan Ariely

Tipping Point
by Malcolm Gladwell

The Power of Now by Eckhart Tolle

Martin

Tuesday, January 26, 2010

Hurt Locker's Strange Beauty

What Comes After Five Stars?
There is a strange ballet inside of The Hurt Locker's imminent brutality. Bomb disposal teams must be the bravest or most suicidal men on the planet. Brave vs. suicide is a question The Hurt Locker leaves for us. My mouth was dry and adrenaline rushing from first moment to last sequence. I don't care about the politics of a "good" war as much as the expertise needed to craft an excellent movie. Director Kathryn Bigelow studied painting at the San Francisco Art Institute and The Whitney and it shows. Her characters waddle, bounce and sweat into our lives. We instantly care about Jeremy Renner's Ssgt William James. We walk every dangerous dusty mile with this team hoping for the best even as we know the worst will arrive. Don't rent The Hurt Locker and expect to sleep. Rent it and expect to change.

"I realized there's a more muscular approach to film making that I found very inspiring." Hurt Locker Director Kathryn Bigelow

Martin

P.S. The Hurt Locker is not for the faint of heart, but is for the strong of soul.

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Monday, January 18, 2010

Martin's Best E-Commerce Product Pages

Top 5 Product Page Designs
Product pages are where rubber meets road for an e-commerce web site. Most conversions happen on product pages so its importance is hard to over state. Given its importance product pages also help separate talented e-commerce designers from pretenders. Creating a magical mix of information while making it easy to buy may be the hardest thing to create on any e-commerce site. After spending several days researching product pages here is my list of the top five product page designs:

1. REI
REI’s product page blends information and organization with clarity and charm. They drop their vertical menu in favor of a somewhat hectic horizontal navigation, but that nit pick aside their product page is state of the art. The top of their page is clean. I love the 1., 2., 3. way they count down product variables such as size, color and adding the item to the cart. REI uses PowerReviews, a managed service I’ve come to like very much and plan to implement on our site in 2010. Tabs for available images and video are clear and placed smartly.

The bottom of the page opens with a nice long description. Description is the default tab. Specs is the next tab and this makes sense for camping equipment with highly technical specifications. Product reviews are next and REI carries ten reviews before pagination. I love the PowerReview Pros, Cons and Best Uses summaries and plan to move that summary to the top of our product page. Related items go down the side and are repeated in their own tab allowing for a more complex turn inside the tab.

2. Amazon
Amazon’s product page is a chaotic mess but it works. There are so many genius inventions piled one on another calling it a chaotic mess seems trite and ill tempered (lol). Every time you turn a corner some unique data cut is there to help you wander and find new things. Three examples that I love are the inchoate keyword phrases just below the author’s name, the “Customer Who Bought Also Bought” something Amazon pioneered with one of the first applications of NetPerceptions data mining software and “What do customers ultimately buy” area showing the % of customers who ultimately purchased the product you are looking at along with 4 other products and the % of customer who ultimately bought them. This is product page magic over and over again. I haven’t even mentioned Amazon’s lead in reviews and review the review where they must be considered the best in e-commerce and other gems such as their “bought together” matching. Amazon’s sheer genius is how they can afford to be a chaotic mess.

3. Bass Pro Shops
Bass Pro Shops earn the third slot in my e-commerce product page survey because of their innovative Q&A area. Bass Pro Shops creates a Questions and Answer area where customers can help each other. The magic is in how they use this area on every product page. They let you know how many questions have been asked and answered with a clear “Ask A New Question” link. Questions and answers is like customer reviews on steroids and this innovative feature earns this consistent e-commerce innovator #3 on Martin’s List of the Best E-Commerce Product Pages.

4. PetSmart
Petsmart is another PowerReviews users who keeps their product page clean and easy to navigate. Their “Place Your Order Here” header leaves no mystery about where to place an order. Can’t miss their “Wish List” and “Email To A Friend” links on the right side of the page. PetSmart is another product page with tabs below the fold for Product Details and Reviews. Not sure I understand why so much product page real estate is dedicated to ways to pay and shipping, but maybe this makes check out easy, breezy.

5. RedEnvelope
Redenvelope is a study in how to organize a description based product page. All emphasis is on the product with a small review summary and a well organized personalize and gift box category. Mouse over smaller pictures directly below the main pictures pops the larger image in the main picture window. RedEnvelope writes story and bullet copy for readers and scanners. More product reviews are included horizontally down the page with share icons on each review (a good idea). RedEnvelope’s product page is a study in detail, description and organization.

Martin

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Thursday, January 14, 2010

Haiti Relief

Donate Now
After watching President Clinton on Newshour I went to Clinton's site and donated to Haiti relief. Use the link below to donate too:



Donate to Haiti Relief on President Clinton's site.

Clinton Foundation

Marty

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Monday, January 11, 2010

Ten Reasons Being Sick Sucks

I've been sick for 11 days. Started to get sick on my birthday, New Year's Day, and it is only slowing down a little. Here are my top ten reasons why being sick sucks:

1. Medicines taken to clear your head kill your stomach. Five days in and you start to have serious stomach problems.

2. Lack of sleep. Being so tired sleep is an aerobic activity.

3. Not being able to breathe. Breathing is good.

4. How raw your nose gets from making the mistake of blowing your nose into a paper towel (ouch).

5. Not being able to hear or blowing your nose and having your ears pop (ouch).

7. Fevers (as soon as you cover up the freezing thing starts again).

8. Can't taste anything (which is good because eating just makes the stomach thing worse).

9. The stuff that comes out of you (how did that gross stuff ever get in there?).

10. Coughing (coughing sucks especially when NOTHING comes up, gets dislodged or even moves even as your head is exploding).

Hope you are NOT sick as you read this.

Marty

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Thursday, January 7, 2010

Time's Side



Been sick as a dog since my New Year's day birthday. Irony is Hell but other people's irony is humor, so I humored myself by trolling YouTube for one of my favorite Ed Sullivan moments. Mick and the boys had it going on. I do have one question. What was all the shrieking really about? Was life so uncomplicated or sexuality so suppressed in 1964 merely seeing Mick and the boys with their straight legged pants and "we are cooler than the Beatles" hair could produce such aural orgasm?

Maybe, maybe.

Marty

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